Refund Policy

At Drop Cod3, your satisfaction is our priority. You may request a return or exchange under the conditions below.

Timeframes

• Dissatisfaction with the product: within 7 calendar days from delivery.
• Manufacturing defect: within 30 calendar days from delivery.

If the product arrives with visible damage such as cracks, scratches, missing parts, or broken components, you must notify us within 24 hours of delivery, providing photos or a video showing the product and its packaging.

Return conditions

• The product must be unused.
• It must include its original packaging.
• All accessories and components must be included.
• Returns will not be accepted if the item has been altered or modified.

After the quality check, you may choose:

• Exchange for another available product.
• Refund of the product value.

Shipping costs are non-refundable if the delivered product matches the order and is in proper condition.

Warranty

All products come with a 30-day warranty starting from the delivery date.
To activate the warranty, you must send clear photos or a video showing the defect, along with the original packaging.

The warranty does not cover

• Damage caused after delivery.
• Water or moisture exposure.
• Unauthorized repairs or alterations.
• Improper or negligent use.
• Natural wear and tear.
• Stress tests not recommended by the manufacturer.

Support

For returns, warranty requests, or assistance, contact us at:
support@dropcod3.online