Frequently Asked Questions (FAQ)

How do I place an order?
Choose the product you want, add it to your cart, and complete your purchase through our secure checkout.

Do you have a physical store?
No. Drop Cod3 operates exclusively online.

Do you ship to my country?
Yes. We ship to most English-speaking countries and many international destinations. Available shipping options appear at checkout.

How long does delivery take?
• Processing time: 1 to 3 business days.
• Delivery time: 5 to 12 business days.
A tracking code will be sent to your email after dispatch.

What payment methods do you accept?
We accept Visa, Mastercard, Amex, PayPal, Shop Pay, Apple Pay, and Google Pay depending on your device.

Can I pay on delivery?
No, all payments must be made online.

Can I change my order or update my address?
Changes can only be made before the order is processed.
Contact us as soon as possible at:
support@dropcod3.conline
After the order has been shipped, changes cannot be made.

Can I add items to an existing order?
No. If you want additional products, please place a new order.

Where are the products shipped from?
We ship from fulfillment centers in the United States, Europe, and Asia, depending on product availability and destination.

I only received part of my order
This is normal. Different items may be shipped from different warehouses and arrive separately.

What is your return and warranty policy?
• 7 days for dissatisfaction returns.
• 30 days for manufacturing defects.
To begin the process, contact us at:
support@dropcod3.com

My order is delayed
Check your tracking code. If the delivery exceeds the expected time, contact us so we can help.

Need more help?
You can reach us anytime at:
support@dropcod3.com